Customer care

Product Safety

Information about the fragrance samples we prepare.

Please noteOrders are not open yet. Sections marked “details to follow” will be completed before checkout opens.

About our samples

HEMZ DECANTS is an independent retailer. Each sample is decanted by hand from an authentic full-size bottle into a separate 2ml atomiser — you will not receive the original manufacturer’s bottle or packaging. All fragrance names and trademarks belong to their respective owners. HEMZ DECANTS is an independent fragrance sample retailer and is not affiliated with, endorsed by or sponsored by the original fragrance manufacturers.

Responsible Person

Name and address

Details to followResponsible Person name and UK address, once confirmed through a compliance review.

Product notification

Status

Details to followProduct notification status, once completed and confirmed.

Ingredients and allergens

Ingredient and allergen information is listed on each fragrance’s page under “Ingredients & safety” once it has been confirmed.

Batch traceability

How batches are recorded

Details to followHow each sample is linked to its source bottle and batch.

Warnings and safe use

Warnings

Details to followUsage warnings and precautions, following a professional compliance review.