Customer care

Privacy Policy

How we look after your personal information.

Please noteOrders are not open yet. Sections marked “details to follow” will be completed before checkout opens.

Who we are

HEMZ DECANTS is a fragrance sample retailer based in the United Kingdom.

Details to followLegal business name, registered address and data controller contact details.

Information we collect

When you place an order, our e-commerce provider (Shopify) processes the details needed to complete it, such as your name, delivery address, email and payment information.

Details to followFull list of data collected, including any analytics or marketing tools.

How we use it

Details to followPurposes and lawful bases for processing under UK GDPR.

Cookies

This website stores the contents of your bag in your browser so it is still there when you return.

Details to followCookie policy and consent approach.

Your rights

Details to followHow to access, correct or delete your data, and how to complain to the ICO.